Question 1

What is PulseDesk Pro?

Accepted Answer

PulseDesk Pro is a unified enterprise operations and financial desk designed for agencies, consultancies, and multi-entity companies. It brings client CRM, compliant invoicing, payment reconciliation, server hosting tracking, and digital asset expiry reminders into one cohesive workspace.

Question 2

Can I manage multiple companies from a single login?

Accepted Answer

Yes. PulseDesk Pro features an instant multi-entity command switcher. You can switch between parent companies, sister agencies, or regional entities in one click while maintaining strict data isolation between tenants.

Question 3

How do the Digital Asset and Domain expiry reminders work?

Accepted Answer

PulseDesk Pro monitors your domain registrations, SSL security certificates, and software licenses. It automatically issues scheduled alerts at 30-day, 14-day, and 7-day intervals, ensuring your business never suffers downtime from unexpected expiration.

Question 4

Does PulseDesk Pro support compliant GST/VAT invoicing?

Accepted Answer

Yes. Invoices include full GST breakdowns (CGST/SGST/IGST), currency formatting, itemized service lines, high-resolution vector PDF generation, and public cryptographic QR codes for instant verification at /verify/invoice.

Question 5

How secure is our financial and client data?

Accepted Answer

PulseDesk Pro implements bank-grade 256-bit TLS encryption in transit, strict OWASP Top 10 security mitigations, role-based authorization across 7 granular permission tiers, and automated multi-tier session isolation.

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